Banyan Tree Puebla

★★★★★

4.7 (1668)

+52 222 122 2300

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C. 10 Nte. 1402, Barrio del Alto, 72000 Heroica Puebla de Zaragoza, Pue.

Temporarily closed

Reviews

(Last Updated: July 28, 2025)

Total reviews: 1668

★★★★★

1345

★★★★☆

183

★★★☆☆

★★☆☆☆

★☆☆☆☆

Read selected reviews:

Irene was simply wonderful to us and helped us in so many ways. We really enjoyed meeting her. I have stayed at many 5 star hotels over the years but this property and the staff are truly special. It’s so elegant and beautifully designed. Everyone is so welcoming — from Johan (John) to the staff at breakfast to the team at the pool. We enjoyed our time here so much that we booked one more night at Banyan Puebla! I would love to come back here once a year!

Charged twice the amount originally shown. Wouldn't accept fault and kept charges in place. Charged for parking too.

We had a wonderful stay at Banyan Tree Puebla! Our beautiful suite had a breathtaking view of the Popocatépetl volcano. Everything was spotless, and the service was exceptional. The shower was honestly the best we’ve ever had! But above all, it was the incredibly kind and welcoming staff that made our experience truly unforgettable. Highly recommended!

One of the best hotels I’ve ever been to. Everything was perfect.

This was my first time in Mexico, but everyone was so kind and it was a very memorable trip.

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Experience Elegance and Tranquility at Banyan Tree Puebla

Company offers the exquisite Banyan Tree Puebla, a luxurious hotel nestled in the heart of Heroica Puebla de Zaragoza. Surrounded by rich culture and stunning natural beauty, this elegant property invites guests to immerse themselves in breathtaking views, including the majestic Popocatépetl volcano. Every detail of the resort speaks of sophistication and care, providing a sanctuary that blends refined design with warm, welcoming service. Visitors consistently praise the spotless accommodations and exceptional hospitality, ensuring a truly memorable stay.

Unparalleled Comfort and Exceptional Service

The hotel’s commitment to creating transformative travel experiences is evident in its attentive staff and outstanding amenities. Guests highlight the superb suites and world-class showers, setting new standards in luxury and relaxation. Banyan Tree Puebla is part of a global collection that focuses on wellness, community connection, and nature immersion, promoting rejuvenation for mind, body, and spirit. Visitors can also enjoy award-winning Banyan Tree spa treatments, diverse culinary delights celebrating local flavors, and thoughtfully designed spaces perfect for events and gatherings.

Whether seeking a peaceful retreat, a cultural adventure, or a special occasion venue, Banyan Tree Puebla offers a unique blend of natural beauty, cultural richness, and personalized service that will inspire and refresh every traveler.

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