La Camarona 79

A complaint about excessive corkage fees at an average restaurant should be clear, respectful, and specific to achieve an effective response. Here's an example of how to write one, along with some tips:Sample Written Complaint **Subject:** Complaint for excessive corkage fee of $120,000 and the excessively expensive bottle of Ramón Bilbao Crianza we ordered, $180,000Dear ShrimpI am writing to you regarding my recent visit to your establishment on [date] at [time]. While I enjoyed the overall experience, I was surprised by the high corkage fee, which amounted to [amount]. I consider this fee disproportionate to the type of establishment and the average prices on your menu.I understand that the corkage fee covers certain operating costs, but [amount] is excessive for a restaurant of this caliber, especially considering that [mention if the service or food did not justify the cost, or if the charge was not previously disclosed]. I kindly request that you review this policy or, alternatively, consider compensation, such as an adjustment to the bill or a benefit on a future visit.I appreciate your attention to this matter and look forward to your response. You can contact me at [your email/phone number].Sincerely,Complaint Tips 1. **Check the restaurant's policy**: Before complaining, make sure the corkage fee was not listed on the menu, website, or when making the reservation. If it was not disclosed, mention it as a lack of transparency. 2. **Compare with the market**: Research the average corkage fee at similar restaurants in your area. In many places, corkage fees range from $5 to $20 USD (or the equivalent in local currency), but they can vary. If the amount is significantly higher, include it as a reason. 3. **Be Specific**: State the date, time, and exact amount of the charge. If you have the receipt, attach it or mention relevant details. 4. **Propose a Reasonable Solution**: Ask for a policy review, a partial refund, or an incentive to return, such as a discount. 5. **Use a Professional Tone**: Avoid aggressive language to increase the likelihood of a positive response. 6. **Complaint Channels**: - **In Person**: Speak to the manager at checkout, if possible. - **Email**: Find the contact information on the restaurant's website or social media. - **Social Media**: A public comment on platforms like X or a Google review can generate attention, but use them as a last resort. - **Authorities**: If there is no response and the charge is unjustified, in some countries you can go to consumer protection agencies (for example, Profeco in Mexico or Indecopi in Peru).### Additional Context According to discussions on X and websites, corkage fees vary widely, but customers often consider a charge higher than 10-15% of the average price of a bottle of wine at a restaurant to be excessive. For example, if a restaurant charges $30 for corkage in a place where the average check is $20 per person, this may be perceived as disproportionate. Some restaurants justify these fees with service, glassware, or licensing, but a lack of transparency is a common complaint.If you'd like me to look for specific examples of corkage fees in your city or analyze reviews of a particular restaurant, please let me know, and I can help with updated information. Would you like me to delve deeper or tailor the complaint to a specific case?

The food was very good but the service was terrible. They forgot about us and we had to keep getting up from the table to look for the waitress.

The place is without AC. The service slow and the food wasnt as expected. Ie the kids fish in the menu the picture was bigger than the one served

Excellent service and atmosphere, high quality food.

Exquisite food

The place is very nice, the service a little slow, (maybe because it was full) the dresser a little bitter (maybe it was too hot).

Delicious and pleasant

Only by enjoying the champion can you know the true flavor of Fito del Mar

Delicious food with good flavor and very good presentation