Little Caesars • Plaza Villa Nueva

Good evening, my complaint today is for the employees of the pizzeria. Today I showed up to buy a pizza which was going to cost me 103 quetzales, which they were going to prepare to my liking. The lady in charge of taking my order told me that I had to wait 15 minutes while my order was prepared. I kindly told her that it was fine. I mention that I was accompanied by a friend with whom we left work, we took a seat and waited, but time passed and the order did not arrive so Already annoyed, we decided to go ask the reason and, oh surprise, they told us that they had made a mistake and had not taken the order correctly and that we had to wait another 15 minutes for it to be prepared. The truth is that it is annoying because we had already waited 40 minutes and they never notified us that the order was wrong. With my friend, we better made the decision to cancel the order because we had already waited too long and it is not healthy to wait too long. This can cause gastritis, but what is most annoying is the attitude of the person who canceled our order, which unfortunately we could not I can only see her name and I can say that she is a young lady who was wearing a black shirt, not even an excuse, sir, she just grabbed the bill and arrogantly gave us the money. The truth is that it makes you angry as if you were going to ask them for things on credit. I looked for the complaints book that they have to keep in view and they didn't have it. Well, I really hope that they can improve the service in that store because as a customer we should not be treated Haci.

Very late but very good service

A good atmosphere